ISO9001:2015

ISO9001:2015 -A quality management system that will help an organization to improve its overall performance and provide a sound basis for sustainable development initiatives.

It employs:

Process approach, Plan-Do-Check-Act (PDCA) cycle and Risk based thinking.

• Process approach – Enables an organization to plan its processes and their interactions
• PDCA – Ensures the organizations processes are adequately resourced, managed and that opportunities for improvements are determined and acted on
• Risk based thinking – Enables an organization to determine the factors that could cause its processes and its quality management system to deviate from the planned results, to put in place preventive controls to minimize negative effects and to make maximum use of opportunities as they arise

It is based on 7 quality management principle:

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence based decision making
• Relationship management

The new version is well designed to have “minimum documentation and maximum effectiveness“